Skip to content
Skip to Content

Business processes

Seven end-to-end processes that run through every company, whatever its industry. Each section says what the process covers and which industry pages tell it in detail.

General Ledger (GL)

Process: Record-to-Report

From the journal entry to the closed period: general ledger, consolidation, financial reporting and audit.

In detail on these industry pages:

Order Management & Receivables (A/R)

Process: Order-to-Cash

From the customer order to the payment received: pricing, contracts, delivery or performance, invoicing and collections.

In detail on these industry pages:

Procurement & Payables (A/P)

Process: Procure-to-Pay

From the purchase requisition to the supplier payment: sourcing, purchase orders, goods receipt, invoice matching and payment. Microsoft calls it source-to-pay.

In detail on these industry pages:

Project Accounting

Process: Project-to-Profit

From the won order to the profitable project: planning, staffing, time and expenses, billing and work in progress.

In detail on these industry pages:

Service Accounting

Process: Service-to-Deliver

From the service order to the completed job: scheduling, dispatch, work on site, parts and billing.

In detail on these industry pages:

Fixed Assets (FAM)

Process: Acquire-to-Dispose

The life of a fixed asset: acquisition, capitalisation, depreciation, maintenance and disposal.

In detail on these industry pages:

Inventory Accounting

Process: Inventory-to-Deliver

From goods on hand to goods delivered: warehousing, stock movements, picking, packing and shipping.

In detail on these industry pages:

The names follow the end-to-end processes of the Microsoft Business Process Catalog.

Leave this page?

The link leads to our page about , outside this overview. In a new tab, this page stays open.

Open in a new tab Open here